Ella Trousers

All our products are handmade specifically for each order. Please allow 10–15 business days for production.

Shipping to the USA, Europe and the UK is currently free.

We ship worldwide. Please note that customs clearance procedures, import duties, taxes, and local handling fees may apply depending on your country.

All our products are handmade and custom-made to order. For this reason, we do not accept returns or exchanges unless the item differs from what was originally agreed upon.

If the size, colour or material differs from what was confirmed, or the item arrives damaged or faulty due to production, you are entitled to a repair, exchange, or replacement at no additional cost. Please contact us within 7 days of delivery.

Full policy: https://www.jazznfashion.com/shipping-and-returns